Customer Relationship Managment

WHAT IS CRM SOFTWARE?

Customer Relationship Management is software that allows the business organization to organize, streamline and automate their all functions to develop a strong, healthy and end to end relationship with its customers. Basically, the customer relationship management software used to strengthen customer relationship by complete understanding their needs and requirements of the customers and to keep records at one place. Technology can greatly help you to optimize

Our customer relationship management and make your business services more reliable and trustworthy. CRM has developed to include all areas of the customer experiences, keeping the customer happy and make them loyal towards their customers and business organizations.

What We Do

S2R Solution Customer Relation Management (CRM) Software is a revolutionary technology product enabling small and big businesses to manage their customer data centrally, automate business process, streamline sales force and enhance customer service experience with excellence by managing customer contact history

In these growing competitive markets, it is very crucial to delivering the right information to the right person at the right time. Customer relationship management software helps the business organization to communicate properly with their customers for the establishment of their services among larger audiences.

CRM application enables the business organization to analyse the requirements of the customers and perform the tasks in an entire way.

Special Featurs In Our CRM Software

  • Customer Data Management
  • Manage Leads
  • Lead Followup
  • Quotation / Performa Invoice Management
  • Sales Forecasting
  • Email Quotation
  • Payment / Receipt
  • Payment Outstanding Report
  • AMC Management
  • Warranty Management
  • Service Quotation
  • Support Ticket System
  • MIS Reports

CRM Process Flow